If you work in hospice or palliative care and keep hearing the name Consolo come up, here’s the short version: it’s a well-established hospice EHR platform that’s now operating under the WellSky brand. Here’s what it actually offers and what you should know before evaluating it.
What Is Consolo Hospice?
Consolo Services Group was a company that built fully-integrated, web-based health IT solutions specifically for the hospice and palliative care industries. It was known for offering a niche-focused electronic medical record (EMR) system tailored to the specific compliance, billing, and clinical workflow needs of hospice agencies — rather than a generic healthcare EHR retrofitted for hospice use.
The WellSky Acquisition
In December 2018, WellSky, a health and community care technology company backed by TPG Capital, acquired Consolo Services Group. At the time, WellSky’s CEO Bill Miller described Consolo’s technology as a strong complement to WellSky’s existing hospice software, strengthening the company’s position in the post-acute care space. Consolo also gave WellSky an entry point into the palliative care, adult day care, and memory care markets.
Following the acquisition, Consolo maintained its headquarters in Lexington, Kentucky, and the platform now operates under the name WellSky Consolo Hospice. Both companies continued to develop and support their respective hospice EHR platforms as part of the combined business.
Core Features of WellSky Consolo Hospice
The platform is built as a customizable, web-based hospice EMR suite, designed to support clinical excellence and regulatory compliance while keeping operational costs manageable. Key features include:
- e-Prescribing — including support for both general and controlled substance prescriptions, aimed at reducing errors and improving patient safety.
- Appointment management and scheduling — including the WellSky Scheduler add-on, which handles both patient and non-patient task scheduling in line with physician-order requirements.
- Billing and invoicing tools built for hospice-specific reimbursement models.
- Mobile app access for clinical staff working in the field.
- HQRP quality reporting — lets agencies monitor quality measures and track performance trends across offices, disciplines, and individual staff.
- Referral management — through the WellSky Referral Manager add-on, which helps agencies track referral sources and growth-related activity.
- Secure messaging — a HIPAA-compliant communication platform accessible via web console or iOS app.
Who It’s Built For
WellSky Consolo Hospice is aimed primarily at medium-to-large hospice agencies, as well as palliative care providers, referral and intake teams, and clinical staff who need a system tightly focused on hospice-specific compliance requirements rather than a broad, generalized EHR.
Pricing
WellSky doesn’t publish standard pricing for Consolo Hospice publicly — pricing is customized and quoted directly by the company based on agency size and needs. If you’re evaluating it, expect to go through a sales consultation rather than finding a flat rate online.
User Feedback
Reviews on platforms like G2 note that WellSky Consolo Hospice is effective for daily clinical and administrative use, though some users have described the interface as feeling cluttered at times. It’s generally positioned as a solid, compliance-focused option, with competitors in the space including AxisCare, Axxess Home Health, Therap Services, and CareVoyant.
Bottom Line
Consolo hospice software still exists — just under a new name. Since its 2018 acquisition by WellSky, it operates as WellSky Consolo Hospice, a specialized EMR platform built specifically for hospice and palliative care agencies, with strong e-prescribing, scheduling, and quality-reporting features. If you’re researching it for your agency, expect to reach out directly for pricing and a demo.
